I had never came across a company that if you cancel early its 1309 or Earle termination knowing I ve had installed for under month and having to call them for false fire alarms more than 8 times in one day 'they sent a rep which said the malfunction came from having little tiny bugs in it , of which I told him I couldn't control that because I'm next door a river that being not covered by their warranty cause the little bugs .now I dintbhave a choice but to knee it or pay the 1300 for the 59 DLL that never really worked .when I tod them I couldn't be dealing with he fire alarm going off when the lil tenants (lil bugs) went in and have the flute department and everything else here and on top off that the really big tab for the false alarm what the advise was to jut remove the alarm so I wouldn't deal with that , really and on too of that pay them fr the rep coming I thought sacurty systems were to protect from exterior prowkers not the security company very sad I need to find a way to get out of this cause I supposedly signed a contract stating everything , but all the rep gives you is a tablet and tells you to sign not having anything to read .that signature was for pricing but then they use it to do their own contract of which they CNT give you a copy its electronically sent to you after its done to protect or better yet Ripp customers off

Product or Service Mentioned: Skyline Security Security System.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $130.

Preferred solution: Full refund.

I didn't like: Cancelation policy.

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